current client info
You can request, reschedule, and cancel appointments here 24/7.
To reschedule or cancel an appointment with less than 24 hours notice,
please text 419-545-3630 or email info@jessicacostahair.com
Not sure what to book?
Check out the services page where I go into detail about each option.
Still not sure? Feel free to reach out with any questions!
CANCELLATIONS
24 hours notice is required to cancel or reschedule an appointment. Should you need to cancel or reschedule an appointment with less than 24 hours notice, a rebooking fee valued at 50% of the scheduled services does apply and will be due before a new appointment can be scheduled.
NO SHOWS:
If you fail to cancel and do not show up for an appointment a rebooking fee valued at 75% of the scheduled services does apply and will be due before a new appointment can be scheduled.
LATE ARRIVAL:
If you are running late, services may need to be adapted to fit the remaining appointment time without adjustment to pricing. If you arrive more than 10 minutes late, I will do my best to accommodate you, however your appointment may need to be rescheduled and a No Show fee will apply.
Thank you so much for trusting me with your hair!