current client info
You can request, reschedule, and cancel appointments here 24/7.
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To reschedule or cancel an appointment with less than 24 hours notice,
please text 419-545-3630 or email info@jessicacostahair.com
Not sure what to book?
Check out the services page where I go into detail about each option.
Still not sure? Feel free to reach out with any questions!
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CANCELLATIONS
24 hours notice is required to cancel or reschedule an appointment. Should you need to cancel or reschedule an appointment with less than 24 hours notice, a rebooking fee valued at 50% of the scheduled services does apply and will be due before a new appointment can be scheduled.
NO SHOWS:
If you fail to cancel and do not show up for an appointment a rebooking fee valued at 75% of the scheduled services does apply and will be due before a new appointment can be scheduled.
LATE ARRIVAL:
If you are running late, services may need to be adapted to fit the remaining appointment time without adjustment to pricing. If you arrive more than 10 minutes late, I will do my best to accommodate you, however your appointment may need to be rescheduled and a No Show fee will apply.
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Thank you so much for trusting me with your hair!